Privacy Policy
Effective Date: July 20, 2026
Welcome to Wiley Lyme ("Wiley Lyme," "we," "our," or "us"), a specialized practice of HealthWise Advantage Care Inc. We respect your privacy and are committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.WileyLyme.com or communicate with our practice.
Information We Collect
We may collect information you voluntarily provide, including:
First Name
Last Name
Email Address
Telephone Number
We collect only the information necessary to respond to your consultation request and communicate with you regarding our services.
Medical Information
Our website is designed to request consultation inquiries only.
Please do not submit confidential medical information, symptoms, diagnoses, medications, or treatment information through our website forms.
Medical information is collected only through our secure patient intake process after an appointment has been scheduled.
How We Use Your Information
We may use your information to:
Respond to consultation requests
Schedule appointments
Communicate regarding requested services
Send appointment reminders
Improve our website and services
Respond to customer service inquiries
Comply with applicable legal obligations
SMS Communications
If you provide consent, we may send text messages regarding:
Consultation requests
Appointment scheduling
Appointment reminders
Practice communications
Educational information
Practice news
Occasional promotional offers
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Email Communications
If you provide your email address, we may contact you regarding:
Consultation requests
Appointment scheduling
Practice updates
Educational information (when subscribed)
You may unsubscribe from marketing emails at any time.
Cookies and Website Analytics
Our website may use cookies and analytics services to improve website performance and understand visitor interactions.
Information collected may include:
Browser type
Device information
Pages visited
Time spent on pages
Referral sources
This information is used only to improve our website and patient experience.
Third-Party Service Providers
We may utilize trusted third-party providers to operate our website and communication systems, including providers for:
Website hosting
Appointment requests
Email communications
SMS messaging
Website analytics
These providers receive only the information necessary to perform their services.
Information Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information submitted through our website.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Children's Privacy
Our website is intended for adults seeking medical consultation.
We do not knowingly collect personal information from children under the age of 13.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective immediately upon posting.
The Effective Date at the top of this page will indicate the most recent revision.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Wiley Lyme
A specialized practice of HealthWise Advantage Care Inc
8501 Lasalle Rd #310
Towson, Maryland 21286
Email: [email protected]